Damon Gitelman
(303) 588-4515
damon.gitelman@gmail.com

Writer, Editor, Web Content Curator

— Technical / Marketing Communications —

Communications Consultant, Pivot Industries Limited, Littleton, Colorado. Industrial supply company serving the hard-rock
mining industry with sales to drilling companies.

10/2013 – present

  • Copywriting for company website and print advertisements
  • Research on developments in new mining technologies and competitive intelligence

— Training and Online Coaching —

Senior Consultant, Consiliem Corporation LLC, Centennial, Colorado. Sales and customer service training company with global clients including Navistar International Trucks and Rush International Trucks, and area clients including Beacon Communications, LLC in Denver.
11/2011 – May 2013

  • Evaluating and improving the customer service skills of employees at two of the nation’s largest truck parts and service dealerships
  • Ensuring customer service personnel know and follow corporate guidelines for communicating with customers by telephone and in person
  • Writing and editing sales training documents including sales training manuals and executive-level job descriptions

— Writing, Editing, Design, and Layout —

Editorial Consultant, Terry Southern Literary Trust, Longmont, Colorado. The estate of American novelist and screenwriter Terry Southern: author of Dr. Strangelove, Easy Rider, and other great American movies. 3/2003 – present

Raising an artist’s lost legacy to international prominence

  • Assistance with press releases and professional correspondence – writing, editing, and distribution
  • Copyediting book proposals and documentary treatments for radio and film projects
  • Production assistant on ongoing video documentary project
  • Administration of official website
  • Graphic arts design and production

Technical Writer and Editor, Qwest Communications, Inc., Littleton, Colorado. Telecommunications and Internet provider.

Revised documentation for company website ahead of deadline, devised workarounds for technical problems, and trained staff in text / graphics formatting 11/2007 – 2/2008

  • Quality assurance expert for text, formatting, graphics
  • Ensured style consistency of CAD (computer-aided design) documentation
  • Composed training document for future employees of Qwest Data Administration Group
  • Beat deadlines by novel use of document production software

Writer and Editor, US West DEX, Aurora, Colorado. Publisher of white and yellow page telephone directories.

Wrote the first promotional copy for Salt Lake City 2002 Winter Olympics for 4.2 million directories; Olympics committee approved first draft for publication 9/1998 – 9/2000

— Copywriter —

  • Described city attractions for directories in 14-state Dex area
  • Wrote direct-mail copy for product catalog
  • Produced promotional copy for Salt Lake City 2002 Winter Olympics as part of four-person team

— Quality Assurance Editor —

  • Edited text for Dex Community Pages to assure adherence to corporate style
  • Checked maps, graphics, and designs formats
  • Assisted in development of in-house style manual

1999 US WEST Dex Editor of the Year
Presented in recognition of work for quality assurance and direct-mail copywriting

Reporter and Editor, Abilene Reporter-News, Abilene, Texas. Daily newspaper with two editions. 8/1980 – 8/1983

Held down the Night State Desk for three years, and made sure the paper went to bed by deadline every night

— Reporter —

  • Wrote news about city and county government, making and fielding phone calls
  • Consulted nightly with business and political leaders and law enforcement agencies
  • Covered 26-county circulation area serving 250,000 subscribers
  • Re-wrote submissions to conform to Associated Press style

— Editor —

  • Selected and edited news submissions for two daily editions
  • Maintained a communication network of 65 news correspondents
  • Gathered and edited news for weekly religion section
  • Researched, wrote, and edited historical section on West Texas churches in the 1880s

— Advertising and Public Relations —

Brand Manager, Public Relations Writer, Web Developer, Worldwide Partners, Inc., Aurora, Colorado. International network of 80+ independent advertising agencies in 40 countries.
9/2000 – 5/2005

First placements of company news in The New York Times, Adweek, Advertising Age, Canadian and Latin American national television, and numerous foreign newspapers and magazines; increased readership of online newsletter by a factor of 30; wrote magazine features about the company for China’s largest advertising magazine

  • Developed and implemented an international, multimedia plan to enhance Worldwide Partners’ corporate identity
  • Wrote, edited, and distributed WORLDWIDE, a weekly online advertising newsletter sent to a network of 4,100 employees at 80 agencies: published 250 editions
  • Wrote content for numerous corporate websites
  • Administered database of 1,200 international accounts
  • Wrote monthly magazine article, “Worldwide Partners: The Entrepreneurial Way”, published in China’s leading advertising magazine, ADM
  • Designed and produced corporate promotional materials; created brochures and online press kits for ad industry news publications

— Teaching and Academic Advising —

Assistant Professor, Eastern Mediterranean University, Famagusta, North Cyprus. Public university serving 10,000 students from numerous Middle Eastern nations. 9/1994 – 8/1996

Educational Consultant, National Evaluation Systems, Austin, Texas. National educational testing firm.
9/1993–7/1994

Instructor/Assistant Instructor, University of Calgary and Mount Royal University, Calgary, Alberta, Canada. Public universities with students numbering 26,000 and 10,000, respectively. 9/1985 – 5/1993

Instructor/Assistant Instructor, Bowling Green State University, Bowling Green, Ohio. State university with 15,000 students. 9/1983 – 7/1985

— Software & Style Guides —

Software: Microsoft Office, QuarkXPress, Adobe Creative Suite, Adobe After Effects, Framemaker, Dreamweaver, and Acrobat Professional; Filemaker Pro, Final Cut Pro, and other web design, video, and graphics tools

Style manuals: The Chicago Manual of Style, The Associated Press Stylebook and Libel Manual, Microsoft Manual of Style for Technical Publications, Wired Style, and other publishing guides

— Education —

Ph.D., University of Calgary, Alberta, Canada
M.A., Bowling Green State University, Ohio
B.A., St. Mary’s University, San Antonio, Texas

For-credit course work in graphic arts and web design at Community College of Denver and Arapahoe Community College: QuarkXPress, Adobe Photoshop (2 classes), Adobe Illustrator, Web Design, Adobe After Effects